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About Us

As one of the largest public adjuster firms in Florida, Five Star Claims Adjusting has handled over 30,000 insurance claims in Florida, recovering over $500 million in insurance proceeds on behalf of our clients. We are bonded, insured, and licensed through the Florida Department of Financial Services.

We level the playing field and maximize the benefits under your insurance policy. We represent you, the policyholder, and not the insurance company. Insurance companies have adjusters working for them, so why not have one working for you? We fight for you and help maximize your claim for a quick, fair and just recovery.

The claims process can be complicated, and it is important that your claim is presented correctly to the insurance company the first time. Let our Five Star Florida public insurance claims adjusters help you navigate any landmines and avoid any missteps. The average homeowner’s policy is roughly forty pages filled with exclusions, endorsements, and provisions, which are constantly changing.

Property damage doesn’t have to be catastrophic (such as a hurricane or fire) in order to file a claim. Even small roof leaks and small plumbing issues can result in more expensive repairs than you would expect. After all, this is why you pay your insurance premium year after year. Those seemingly small issues can turn into much bigger issues down the road such as mold or more extensive damage. Property damage will not fix itself.

What is a Public Adjuster?

A Public Adjuster is an independent insurance professional that a policyholder (homeowner or business owner) may hire to help settle an insurance claim on his or her behalf to level the playing field and maximize the recovery!

  • A Public Adjuster quarterbacks the complicated claims process and helps avoid potential pitfalls along the way.
  • A Public Adjuster has a professional license to interpret insurance policies.
  • A Public Adjuster represents both commercial and residential policyholders only — not the insurance companies.
  • A Public Adjuster is the only type of claims adjuster that can legally represent the rights of the insured during the claim process.
  • A Public Adjuster negotiates a maximum settlement to ensure there are enough funds to bring policyholders back to a pre-loss condition.
  • A Public Adjuster is NOT a contractor, nor do they perform the work. No Assignment of Benefits is signed. Policyholder retains control of how to allocate the funds.

Why do I need a Public Adjuster?

When you submit an insurance claim, your insurance company employs an adjuster who evaluates the loss. Their Adjuster represents the insurance company’s best interest.

Five Star's purpose is to look out for your best interest! We level the playing field and work for you, not the insurance company. Our Adjusters prepare, file, and negotiate maximum dollar settlements for your insurance claim.

A Public Adjuster is to insurance claims what an accountant is to taxes or an attorney is to lawsuits. Having professional representation ensures the best chance for a favorable outcome.

Types of claims we handle:

  • Hurricane / Tornadoes
  • Hail / Wind
  • Roof Leaks / Ceiling Stains
  • Roof replacement
  • Plumbing issues
  • Failed Drain Lines
  • Toilet and Laundry Overflow
  • Cabinet Damage
  • Pipe Breaks
  • HVAC Overflow
  • Hot Water Heater
  • Shower valves leaks
  • Flooding
  • Smell or presence of Mold
  • Stucco and Siding
  • Fire/Some Damage
  • Personal property
  • Theft or Vandalism

Our Services:

  • Complete a detailed estimate of what is required to repair or rebuild your dwelling.
  • Help navigate through your policy coverages and deadlines required by your insurance policy.
  • Conduct a complete evaluation of all your damaged property and compile forensic evidence to support your claim.
  • Prepare documents required for your business interruption, loss of use, and additional living expenses claim.
  • Engage the services of engineers, construction consultants, and financial consultants to support your claim.
  • Coordinate all inspections with contractors and insurance company adjusters.
  • Meet with your insurance company as YOUR representative lo have your claim settled fairly and equitably.

Find an office near you

Contact us today for a no-obligation inspection and policy / claim review.

Our motto is No Recovery, No Fee.

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