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An Overview of the Claims Process

An Overview of the Claims Process

An Overview of the Claims Process


The claims process can be a daunting and confusing task to undertake. If you’re seeking help with filing a claim or in need of a public adjuster in Central Florida, Five Star Claims Adjusting can make the process easier and provide the help you need. Let’s take a look at how the claims process works.

Step 1: File A Claim

The first step of the claims process is to file a claim. This is done by completing an official form, either online or offline, that explains your situation and outlines what happened. Once this form has been completed, it should be sent to your insurance company for review.

Step 2: Investigation and Evaluation

After filing your claim, the next step is for your insurer to investigate further into your incident and evaluate it based on their criteria. This includes looking into any documents related to the incident, interviewing people who may have witnessed it, or obtaining expert opinions from specialists if necessary. During this time, you must remain patient as it may take some time for them to reach a decision regarding your claim.

Step 3: Receiving Payment

Once your insurance company has finished their investigation and evaluation of your claim, they will then determine whether or not you are eligible for compensation. If so, they will offer payment for whatever damages were incurred during your incident up to the coverage limit specified in your policy agreement. It is important to remember that different policies have different coverage limits so make sure you understand yours before submitting a claim. After receiving payment from the insurer, you can proceed with any repairs or replacements needed to restore any damages caused by the incident.                                                                                   



The claims process can seem intimidating at first glance but understanding how each step works can make it much easier when filing a claim with an insurance company. Knowing what information needs to be included in your initial claim form as well as what type of coverage is available under each policy are key components of successfully filing a claim. If you find yourself struggling with this process or need assistance with filing a public adjuster in Central Florida, contact Five Star Claims Adjusting today! They have experienced staff ready to answer any questions you may have about making an insurance claim and guide you through every step of the way!

We serve all of Florida

We represent you, not the insurance company.
Central Florida

1060 Maitland Center Commons Blvd.,
Suite 225,
Maitland, FL 32751

(321) 444-6981

South Orlando

5802 Hoffner Avenue,
Suite 705,
Orlando FL 32822

(321) 295-7021

Five Star Claims Adjusting™
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