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The Role of an Insurance Loss Adjuster: What Do They Do?

The Role of an Insurance Loss Adjuster: What Do They Do?

The Role of an Insurance Loss Adjuster: What Do They Do?


When disaster strikes, most insurance policyholders turn to their insurance company for help. After submitting a claim, a person is most likely to meet an insurance loss adjuster. An insurance loss adjuster is a professional trained to investigate and assess property damage. Insurance companies hire adjusters to act as a representative of the insurer during the claims process. In this article, we will look at the role of an insurance loss adjuster and how they can help with your insurance claims.


1. Assess Property Damage

The primary role of an insurance loss adjuster is to assess the damage caused to your property. Once you file a claim, the adjuster will visit your property to examine the extent of the damage. They will collect information and take photographs to support their assessment. The adjuster will then use this information to determine the amount of compensation that the policyholder is entitled to.

2. Investigate the Claim

Insurance companies must investigate every claim that their clients submit. However, sometimes these investigations can be complicated because of laws and regulations. Insurance loss adjusters are trained to collect evidence and investigate the cause of damages to ensure that the claim is genuine. This step is essential towards preventing fraudulent claims and ensuring that the insurance company is paying out correctly.

3. Negotiation

Once the insurance loss adjuster has assessed the damage and investigated the claim, they will then negotiate with the policyholder to determine how much compensation the insurance company needs to pay out. The loss adjuster will negotiate on behalf of the insurance company to ensure that their clients are paying a reasonable amount of compensation based on the policy's terms and conditions.

4. Work closely with the Claimant

Insurance loss adjusters work closely with the claimant to ensure that they understand the claims process and how it works. They will explain the policyholder's options, what is covered under the policy, and the amount of compensation that the insurer would pay. The adjuster will communicate the information to the policyholder to ensure that there is a mutual understanding between the two parties.

5. Manage the Claim Process

Another role of an insurance loss adjuster is to manage the claims process. They are responsible for ensuring that the claim is handled efficiently, and the policyholder receives compensation as soon as possible. Adjusters will also maintain accurate records, which is essential for filing and processing the claim correctly. Ultimately, the loss adjuster will help the policyholder and insurance company navigate through what can be a complicated claims process.



In conclusion, insurance loss adjusters play a vital role in the claims process, from assessing property damage to managing the claim process, and ensuring that the policyholder receives compensation that they are entitled to. If you're looking for an insurance loss adjuster in Orlando, FL, contact Five Star Claims Adjusting today to schedule a free inspection. Our team of expert adjusters will help provide the necessary support to ensure that you receive your compensation for damages caused. With our experience and professionalism, you can rest easy, knowing that we will work hard to provide you with the compensation you deserve.

We serve all of Florida

We represent you, not the insurance company.
Central Florida

1060 Maitland Center Commons Blvd.,
Suite 225,
Maitland, FL 32751

(321) 444-6981

South Orlando

5802 Hoffner Avenue,
Suite 705,
Orlando FL 32822

(321) 295-7021

Five Star Claims Adjusting™
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